Business Management System
A Business Management System overlaps your business operations and provides the path for your customers and employees to take in requesting and providing your goods and services and for you to account for them. In 21st century it requires a seamless digital experience that we provide through our Business Management Software, integration to Financial Technology, and Customer Engagement Software and Services. Knowing that staffing is often a gating item in growth, we also make available Business Process Outsourcing and Virtual Employees to fill those gaps, whether temporary or long-term.
No two businesses are alike so you need to have a customized solution to meet your current needs and that can grow and change as your business does. The components we provide are:
1. Business Management Software
Its purpose is to provide an end-to-end, seamless digital experience for your customer journey, your employee’s workflow, and management oversight and reporting. We have three versions of our software:
- myServiceOffice for service-based businesses that need a field app to direct field agents and invoice and collect at the point of sale. Read more
- XceleranCEC (Customer Engagement Center) for general business. Read more
- Charter Business Management Software for companies offering charter services and rentals. Read more
2. XceleranCC – Virtual Terminal
XceleranCC – Virtual Terminal provides an integrated platform for payment processing by Global Payments Integrated (GPI) and Intuit’s QuickBooks Online as well as optionally integrating with any of the Business Management Software. Read more
3. Customer Engagement Suite
Customer Engagement Suite provides tools and services to enhance your customer’s experience with you to reduce friction and increase satisfaction. Read more
Other Business Services
Xceleran has approximately 10 different categories of Services & Products that you can explore below. Given the Company’s deep Software Roots since 2005, we’ve been able to expand into other technical areas such as Digital Marketing Services, and also provide Business Process Outsourcing (“BPO”) allowing our customers to benefit from the type of efficiencies that massive Companies are able to achieve but most smaller to medium-sized companies cannot. Our Services & Products are either built/provided organically or sometimes with Strategic Partners and occasionally vendors. Either way, we provide Services & Products that we, ourselves, either use or have used in our own business.
Xceleran owns myServiceForce’s business Software. myServiceForce has been in the Software business providing cloud computing software for 15 years. The Xceleran business model is such that the Company is willing to allow nearly FREE to FREE use of our Software as long as other Xceleran products or services are being used.
The Company has been in the payment processing business for 5 years and is underwritten by one of the worlds largest payment processors. We have a number of different payment processing technologies used within our Software from manual card entry through our web site to mobile use with or without card readers.
Phone Answering, After Hours or Emergency Answering, Appointment Setting, Scheduling Service, Customer Service, Lead Generation, Telemarketing, Collections, the list goes on. Do all these things without the drama of being a full time employer.
Business Process Outsourcing (“BPO”) is all the rage here at Xceleran! Let us help you find efficiencies in your business with Virtual Employees for anything from simply answering your front desk phone to Telemarketing.
Raise your hand if you want to increase your sales! Xceleran believes in driving a larger digital marketing footprint. More now than ever before, we have evolved as a society whereby it is Internet first when we’re ready to make a buying decision or need services. Let us help your Company in the digital arena.
Modern Companies need modern Communication tools. Xceleran’s VoIP Phone Services allow your Company to have a professional phone solution that can be answered from your Computer / Laptop, Smartphone, or Hard Phones in the traditional sense. The prices are very good and the Technology is cutting edge.
It’s hard to find good people. Allow us to help. Part-time or Full-time Dedicated Staff (min. 20 hours per week). From $6 an hour Save up to 80% on salary costs. Top 1% of Candidates Staff work your time-zone No Recruitment Fees
Insurance, Business Financing, Banking, Accounting, Bonding, Tax Credits and Sell Your Business. Let us help you… we’ve been there. We know how to drive these aspects of a business to solid conclusions with results.