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Bookkeeping
Secure, accurate, and timely bookkeeping
enhances any business’ bottom line.
Xceleran has talented Bookkeeping and Accounting Staff to help nearly all Companies use Business Process Outsourcing (“BPO”) to drive their business to more profitability. Our excellent staff will be responsible for all of your routine transactions to help your business maintain strong fiduciary controls. We will perform the basics while minimizing time and expenses. We recommend Cloud-based Accounting Software from Intuit: QuickBooks Online. While our staff has expertise in the Software, your Company naturally maintains all the administrative controls over the Software. Delegate any portion of the internal Bookkeeping and Accounting operation or allow Xceleran to take over the entire Bookkeeping and Accounting Process. We have the talent all the way up to CPA’s with Audit Experience or down to the basics of Bookkeeping and all at costs that are highly efficient.
Our Pricing models are simple but allow a plan for any Company.
Choose among one of three plans
1. Hourly:
$ 15 to $25 per hour based on the Skill Set Required
2. By Transaction Sizes:
Monthly Expenses:
Under $1,000
$199 per mo. or $1,800
per year if billed annually
$1,001 - $10,000
$299 per mo. or $3,000
per year if billed annually
$10,001 - $25,000
$499 per mo. or $5,000
per year if billed annually
3. Custom:
Xceleran will build a plan for your Company based on your needs.
Technology
In most cases, Xceleran recommends organically produced Technology for our customers. In some cases, it’s better to harness what is available. Xceleran found that Aloware already had exactly what we were going to build!
Therefore, our BPO Services are partially powered by Aloware
Preview, Progressive and Predictive Dialers
Our Dialer supports 3 modes: Preview for manual dialing, Progressive for fast sales reps, and Predictive for campaign-style calling. All of this is managed with our easy-to-use interface which includes controls for both agents and managers.
Make use of these dialer modes to increase your team’s performance while ensuring every call is trackable and personal.
Real-time Analytics & KPI Monitoring
Our easy-to-understand visual analytics gives you all the data you need to make the right decisions. Filter by team or agent or date and set custom KPIs for your team to aim for and achieve.
Designed to help you offer exceptional customer service, our dashboard always monitors the outcome of calls, disposition codes, and key metrics to help you optimize every step of your workflow.
Reduce Customer Wait Time with Smart Queues
Create queues and IVRs and utilize callbacks, hold positions in queues, and the option to text on every call. Our powerful technology reduces customer wait times and increases agent response rates and efficiency.
How our pricing works!
In order to price out BPO Services for a Virtual Administrative Assistant or Call Center Representative, it’s critical to dive into all the factors for a client.
- What is the job description?
- Is this a daytime shift?
- What time zone?
- Is this a non-daytime shift?
- What level of multi-tasking is necessary?
- How many people are needed for the position / positions?
- What level of maturity is needed?
- Is a gender preferred?
- Should the agent be bi-lingual?
- Is this a permanent or temporary role?
After we review the criteria with a client, we can price out the roles. The ranges are from $5/hour to $25/hour.
Phone Answering &
After-Hours Answering
Virtual Receptionist Pricing Made Simple
No set up fees. No hidden charges.
Need a custom plan?
Custom call answering solutions available. Give us a call! 866-966-6111 Unsure of how many minutes you’ll need? Questions about our secure and easy set-up? Do you think you’ll need more users? We can help!
All Plans Include
- Instant Activation
- 24/7 Service
- No Setup Fee
- Dedicated Account Managers
- No Hidden Fees
- Local or Toll-Free
- Message Delivery by Voicemail
- Bilingual Operators Available (call for pricing)
- Detailed Reports
- Message Delivery by Email & SMS
Custom call answering plans available
Contact us to get started now.866-966-6111
