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Business Process Outsourcing
- BPO Services
- Virtual Employees

Business Process Outsourcing (“BPO”) is all the rage here at Xceleran! Let us help you find efficiencies in your business with Virtual Employees for anything from simply answering your front desk phone to Telemarketing.

35Z 2105.w007.n001.10B.p8.14 Converted Business Process Outsourcing (“BPO”) is all the rage here at Xceleran! Let us help you find efficiencies in your business with Virtual Employees for anything from simply answering your front desk phone to Telemarketing.

Part-time or Full-time Dedicated Staff (min. 20 hours per week)

From $6 an hour Save up to 80% on salary costs

Top 1% of Candidates Staff work your time-zone No Recruitment Fees

recruitment 1536x932 1 Business Process Outsourcing (“BPO”) is all the rage here at Xceleran! Let us help you find efficiencies in your business with Virtual Employees for anything from simply answering your front desk phone to Telemarketing.

Here is what you can use our BPO Services for:

  • Answering your Phone
  • After Hours Phone Answering
  • Emergency Overflow Phone Answering
  • Front Desk Tasks
  • Appointment Setting
  • Customer Service
  • A/R  Collections
  • Lead Generation
  • Sales
  • Telemarketing
  • Surveys
  • Fundraising and More!!!

Xceleran assigns a Team Member to your Company based on your needs.

  • No Labor Issues
  • No Sexual Harassment
  • No Work Comp
  • No Sick Leave
  • No Downtime
  • No Liability and NO DRAMA
meeting, team, workplace-1245776.jpg

Optionally, Xceleran can Tailor a Program to your Company’s Needs by specifically recruiting based on your Company’s criteria

Pricing Guide

Virtual Assistants

from

$6

Telemarketing

from

$6

Tier 1 & Tier 2
Software and IT Support

from

$8

Accounts Receivable Collection

from

$9

Customer Service

from

$6

Accountants

from

$12

Bookkeepers

from

$7

Recruitment
Assistants

from

$6

Client Review

Rob Jackson
Rob Jackson
A-US Air Conditioning
Read More
A-US Air Conditioning of Texas, Ltd. is one of the largest HVAC sales and service contractors specializing in home warranty insurance services. We are high volume-based business that requires a unique seasonal staffing need. Our clients demand that we are available to answer when we are called upon. A missed call is a missed opportunity to increase revenue and results in overall lower customer satisfaction rates.

Xceleran has provided us with the perfect solution to suit our requirements, enabling us to maintain the highest level of customer service satisfaction all the while providing us huge savings with regards to staffing to meet client demand. In 2021, with the aftermath of the COVID-19 pandemic, our business like many others found it nearly impossible to staff our internal call center with customer service agents that could fit within our business model. The turn-key Virtual Employee program from Xceleran was seamlessly implemented into our call center in less than a month before the busiest time of the year for us and our business never missed a beat.

In addition, we were able to restructure our operations, allowing us to reallocate manpower to other departments in our organization that needed additional support and improvement. Not only has our partnership with Xceleran improved our profitability, but they also helped us improve the operational success of the business and provide the highest level of customer satisfaction.

Our largest client that we service over 60K work orders annually, said in our 2021 annual review, “We were impressed by the seamless transition with your call center this year. We never received a single complaint from a customer service agent or policyholder regarding delays, wait times, or communication issues on the phone. Maybe you guys can share your secret with us”. That was all we needed to hear for us to know that our partnership with Xceleran is the perfect solution for our company.

Fell free to start a live chat with one of our sales experts or schedule an appointment for later

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